Overview
At Memoirify, we are dedicated to providing our customers with a highly personalized service, crafting custom-made memoirs that capture and immortalize your unique stories. Due to the bespoke nature of our products and the resources involved in initiating our platform and AI-driven rewriting services, we adhere to a no-refund policy once the initial forms are completed and the creation process has begun.
No Refund Policy Each memoir is uniquely tailored, involving considerable effort, time, and costs from the moment we begin working on your project. The customization of each product means it cannot be restocked or resold, and the services we provide incur costs from the outset. Therefore, we are unable to offer refunds once work on your memoir has started.
Commitment to Satisfaction Despite our no-refund policy, customer satisfaction remains at the heart of what we do. We understand the importance of the stories we are entrusted to tell and are committed to delivering a product that meets your expectations. If there are any aspects of your memoir with which you are not satisfied, please reach out to us. We are here to listen and work with you to address your concerns, whether that means making adjustments to your memoir or exploring other solutions to ensure your satisfaction.
Contact Us Should you have any issues or concerns regarding your memoir, we urge you to contact us directly. Our team is dedicated to ensuring your experience with Memoirify is positive and fulfilling. You can reach out to us at [Your Contact Information] with any questions or feedback you may have.
We value the trust you place in us to create something truly special, and we are committed to making the process as rewarding and fulfilling as possible. Thank you for choosing Memoirify to preserve your cherished memories.
This policy is designed to clarify our stance on refunds while expressing our dedication to your satisfaction. We recommend reviewing this policy thoroughly and contacting us with any questions or concerns before initiating your memoir project.
Need help?
Contact us at hello@memoirify.co.uk for questions related to refunds and returns.