Frequently Asked Questions

Memorify works through a structured yet flexible process. Initially, users sign up and provide basic information about the memoir’s subject. Then, weekly prompts are sent to encourage the sharing of memories. These can be in any form – written anecdotes, bullet points, or voice recordings. Our AI technology processes these inputs, weaving them into a coherent narrative that captures the essence of the shared stories. Following this, our team of professional editors and writers reviews and refines the narrative, ensuring it resonates with the chosen tone and style. Throughout this process, users have opportunities to review and provide feedback, making the creation of the memoir a collaborative and personalized experience. The final product is a beautifully bound book, a timeless tribute to the subject’s life and legacy.

No, you don’t need to know anything about AI to use our service. Our platform handles all the complex AI processes in the backend, ensuring that your experience is straightforward and user-friendly. The AI technology we use is designed to enhance the quality of the memoirs we produce, turning your stories and memories into beautifully crafted narratives without requiring any technical knowledge from you. All you need to do is share your memories through our simple prompts, and our system, powered by AI, takes care of the rest, delivering an amazing output that brings your stories to life.

Certainly, our service is thoughtfully designed to honor and celebrate the unique story of an individual. As such, each purchase is dedicated to one storyteller, ensuring that we can delve deeply into their personal journey with the attention and care it deserves. While we would love to capture the stories of couples, to maintain the intimacy and detail of each narrative, we recommend separate purchases for each partner. This way, we can ensure that both stories are given the space to shine in their own right, each a testament to a life richly lived.

If you happen to miss a week, there’s no need to worry. You have the flexibility to catch up on your own schedule. We understand that life can be unpredictable, and our process is designed to accommodate that. Simply respond to the prompt when you’re ready, and we’ll continue to seamlessly incorporate your stories into the crafting of your memoir. Our aim is to make the process as stress-free and enjoyable as possible, ensuring that every memory, whenever shared, finds its rightful place in your narrative.

Yes, absolutely! Each subscription to our service includes one beautifully bound copy of the final memoir. However, we understand the importance of sharing these precious stories with family and friends. Therefore, additional copies can be ordered at any time for £29.95 each. Whether it’s for siblings, children, or close friends, having extra copies ensures that the memories and legacy can be cherished by all who hold your loved one’s story close to their hearts.

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Certainly, we recognize there may be instances where our service is needed within a specific timeframe. Rest assured, we offer the flexibility to adjust the pace of our process to meet your needs. You have the freedom to respond to prompts more quickly and progress through the stages at a pace that suits you, ensuring that the memoir is completed by your desired deadline.

The final memoirs are presented as high-quality, A4 hardback books. This larger format provides ample space for the detailed narratives and any accompanying photos or illustrations, ensuring that the stories are both visually appealing and easy to read. Crafted with durability in mind, these books are designed to be passed down through generations, serving as a cherished collection of memories that can be revisited time and time again.

While our questions are carefully templated to draw out the most engaging and meaningful stories, we understand the importance of personal relevance and specificity. If you have specific topics or memories you wish to explore, please let us know. We’re more than willing to tailor our questions to include your desired themes or specific memories, ensuring that your memoir perfectly captures the essence of your or your loved one’s life story.

There is no word limit for your responses to our questions. We encourage you to share as much detail as you feel necessary to truly capture the essence of your memories. However, it’s important to note that the final memoir is limited to 480 pages. While it’s quite rare for submissions to reach this limit, should it happen, we will work with you to thoughtfully edit the content using our AI technology to ensure it fits within a single volume. Alternatively, we offer the option to expand your memoir into two volumes, allowing you to preserve all your cherished memories without compromise.

Yes, you can include photos to complement the stories in your memoir, with a maximum of two photos per story. In fact, including the right photo can significantly enhance our editing process, adding a visual dimension to your narratives and helping us to better understand and convey the emotions and contexts of your memories. These photos not only enrich the storytelling but also turn your memoir into a more immersive and personal keepsake.

No problem at all. If the editing or the tone of the final memoir doesn’t quite meet your expectations, we’re more than willing to adjust to your preferences. Your original content can be retained as is, and you have the flexibility to choose or change the tone of voice to ensure it truly reflects the essence of your or your loved one’s stories. Our goal is to ensure that the final product is one that you’re completely satisfied with, capturing the spirit and essence of the memories you wish to preserve.

Yes, we offer international shipping for the final memoir books. No matter where you or your loved ones are located, we can ensure that your beautifully crafted memoir reaches you, allowing you to share and cherish these precious memories across the globe.

Yes, you’re welcome to submit your responses in any language. Our AI models are equipped to handle a wide range of languages, ensuring the quality of output remains high across the board. However, since our expertise is primarily in English, we ask that you conduct a final review of the copy in your chosen language to ensure accuracy and authenticity before publication. This collaborative approach allows us to capture your stories in the language that feels most natural to you while maintaining the integrity of your narrative.

If your memoir hasn’t been completed by the end of your subscription period, don’t worry. We automatically extend your subscription into the next year to ensure you have the time you need to finish your book. This extension will be charged at the standard annual fee. Our priority is to provide you with the space and support to craft a memoir that fully captures your or your loved one’s stories, without feeling rushed by time constraints.

As our memoirs are highly personalized and custom-made products, we are unable to offer returns once they have been created and shipped. We put a great deal of effort into ensuring that each memoir is a perfect reflection of the stories you wish to tell, and we are confident that the recipient will cherish this unique and thoughtful gift. If there are any concerns or issues with the final product, we encourage you to reach out to us so we can address them to your satisfaction.

Of course! We understand the importance of timing, especially when it comes to giving gifts on special occasions like birthdays or Christmas. When you set up the memoir as a gift, you can specify the exact date when you’d like the introductory email to be sent to your recipient. This way, you can ensure that the surprise arrives right on time, adding an extra touch of thoughtfulness to your gift.

Certainly! At Memoirify, we prioritize your data security by employing robust encryption methods to protect your data during transmission and storage. We are fully compliant with the General Data Protection Regulation (GDPR), ensuring your privacy rights are respected and upheld. Additionally, we have a policy of deleting user data after a year, further safeguarding your information against unauthorized access or use. Rest assured, we take comprehensive measures to ensure your data remains secure and private.